Businesses can now determine the order to list earning and redeeming rules in their reward program. This gives you more control over the look of your rewards program.

Use cases

This addresses two main cases for our customers:

Businesses may want to draw attention to certain earning rules, rewards or VIP privileges by putting them at the top of the list.

Businesses may want to group certain types of related rules together such as:

Refer a friend that attends a class for 50 points
When the referred friend becomes a member earn 100 points

How to order perks in your rewards program

Perk ordering is accessible from the rewards program settings page in Perkville. Click on an earning or redeeming rule to edit it, and scroll down to the 'Display Order' field to enter a number.

For accounts that offer 'privilege perks' due to levels or a VIP program:

Please contact support@perkville.com for help. It's not yet possible to order privilege perks on the front-end but our support team will do it for you.

Where are ordered perks displayed?

Ordered perks display on reward accounts and point emails for end-users.

Reward accounts

Any perks with an assigned order will come before ones without, which fallback to the default. As a reminder, the default order is the highest to the lowest point value for earning rules, and the opposite for redeeming rules.

Point Emails

Perks displayed in emails follow the business specified ordering, with a couple caveats:

In the point update email, external reward perks are always at the top of the list.
In the warm registration email, perks a customer has enough points to redeem display at the top of the list.

Businesses can specify the order in which perks display in their rewards program.

Recommendations for ordering perks

Let’s say you want to highlight a few key rewards. Also, you’re not picky about the order of the others. It’s best to specify the order of the most important perks and leave the rest unassigned.

Now, if your business cares about the order of most rewards, then we recommend giving all perks an order.

Businesses can order perks to highlight specific earning and redeeming rules.

Recommendations for ordering perks

Now, if your business cares about the order of most rewards, then we recommend giving all perks an order.

Adding or removing ordered perks

Adding and removing ordered perks is like playing with a deck of cards- you can do whatever you want as long as it still makes a (happy) house. For example, a business has numbered their perks 1-7 and wants to insert a new perk with the display order "4." They would need to change the present "4" into "5" and so on down the line to get the intended lineup. If the same business wanted to add two new perks at the top instead, it could assign them with 0 and -1 display orders. Now -1 is the lowest number, so it will display first and 0 second. it's possible to use negative numbers or zero instead of reordering perks again.

We designed perk ordering to lean permissive so that businesses have flexibility. You can always click the 'Preview' button at the top left of the rewards settings page to double-check that perks display as intended.

Questions?

Please contact us support@perkville.com with questions or comments.