Over 20,000 businesses worldwide use Listen360 to gather real-time feedback from their clients. A simple, two-question survey is automatically sent via email after their visit. You'll have the ability to quickly and privately resolve client issues, improving your retention rate, while happy clients are invited to post glowing reviews on Google and Facebook. Listen360 easily integrates with your referral program by automatically sending reward points to clients for completion of feedback requests directly to their Perkville account.
In-depth reports highlight your key differentiators, top team members and the aspects of your business that are delighting clients. You'll also receive the operational insights you need in order to consistently improve the client experience you provide. In the background, your online reputation gets a boost as fresh, positive reviews appear on Google and Facebook. You can even stream testimonials directly to your Facebook page and website.
Listen360 was designed to help you stay in sync with your clients, deliver a superior customer experience and build a better, more profitable business.
Automate points with our daily integration with Listen360:
- Completed feedback requests