Perkville rewards connected to Mariana Tek are now fulfilled in real time.
Previously, when a member redeemed Perkville points for a reward such as a dollar credit or a free class, there was typically a delay of around 30 minutes before that reward was available in Mariana Tek.
With our updated integration, both dollar credits and service credits, such as a free class, are now sent to Mariana Tek in real time.
For members, the biggest benefit is simple: when they redeem their points, they can use their reward right away.
This is especially helpful when a member wants to redeem points for a reward and immediately apply it toward a purchase or booking. They no longer need to wait for the reward to appear in Mariana Tek.
For fitness studios using Perkville and Mariana Tek together, the update also creates a smoother experience for front desk teams. Staff can help members redeem and use rewards without having to account for a processing delay.
All existing Perkville rewards connected to Mariana Tek have already been transitioned to the new real time process, so no action is required from customers.
Perkville helps gyms and fitness studios run loyalty and referral programs that reward the behaviors that drive retention, referrals and revenue. The platform is designed to support businesses ranging from individual locations to large multi location fitness brands and franchises.
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